Does IMS provide onsite support?

IMS does provide onsite technical support for almost any Computer related issue!

Call us to schedule a mutually convenient time.

How much does it cost to have IMS evaluate a computer / network / technology problem?

IMS NEVER charges for evaluations, both onsite or in our office!

Can you describe some of your services?

IMS provides: Laptop Repair / Computer Repair / Plasma TV/ LCD /LED TV Repair / Computer Network Diagnosis, Remote Security Camera Systems Telephone Systems

Click here for a complete list

Do you sell new computers?

Yes, we provide top of line computers, both desktops and Laptops & even network servers.

What kind of warranty can you provide with your computers?

IMS is happy to provide 3 years parts and 1 year labor on all computers we sell!

The first year of service includes onsite parts and labor!

What happens if I think I downloaded a virus?

Our Technicians are eager to provide state of the art data recovery / virus removal techniques!  We also will educate you to better help you avoid viruses!   Remember we never charge to evaluate and give you all your options to better educate your decision making process on what is best for computer and budget.

I have a problem and I cannot get my computer to your facility, now what?

Well, this is easy, IMS will either remote connect to your computer when possible or at no charge to you come to your residence/office and pick up your computer AT NO COST!

How can you afford to provide these services at no charge?

IMS believes that customer service is the most important part of the equation.  We are a service oriented company and will do what ever we must to make you a happy, completely satisfied client!!  We know you will tell your neighbor the our service exceeded your expectations

 

emailicon
631.754.8207
FOLLOW US ONLINE
LinkedIn fbicon twittericon
LinkedIn Facebook Twitter